Hotel Acta Antibes **
Barcelona

FAQ

What is the rate?

It depends on the date. Check it at the entry on the left bar on the screen.

Can I combine a room offer with the breakfast discount?

No, there is no posible. You should choose one of our option offers. Breakfast included offer you a 15% discount to reservations made through our website.

How do I book? Insert the arrival date, hit “Check Availability and Rates” and fill in the form.

Insert the arrival date, click “Check Availability and Rates” and fill in the form.

You will receive an e-mail with the reservation confirmation.

Pay as you wish once in the hotel. Your credit card is needed as guarantee only.

How do I book a triple room?

By adding an extra bed to a double/twin room. Tick the option on the reservation form.

How do I change my reservation?

Cancel your reservation and make a new one.

Make sure that the new reservation is available before cancelling the previous one.

You can also send us an e-mail with your change request.

Can I cancel my reservation? How? Is there a fee?

Cancel your reservation at no fee by using the entry on the left bar.

It will only be possible before the deadline (the conditions are stated on your reservation confirmation details).

Can I book your hotel by telephone?

No. We will be glad to assist you by telephone but you must reserve online or by email (we need your details in writing). Note that the offers are available for online reservations only.

May I get a good rate if I contact you by email?

Our best rates are available on the website only. You will not get a better rate by trying other ways.

Why do you need my credit card? Is it secure?

By providing your credit card, you make sure that your room will be waiting for you. We need it as a guarantee only. You can pay as you wish once in the hotel.

Your credit card details are encrypted through secure server (VeriSign). It is safer than e-mail, fax or telephone.

Will I get a worse room if booking an offer?

No. All what we ask is that you meet the specific offer conditions.

Can I choose the bed arrangement of my room?

We can not guarantee any request, on the other hand you can use “comments” to tell us if you prefer a queen size bed or two twin beds…and we will do all our best.

Can I request preferences about my room (non smoking, with balcony, high floor…)?

Write it in “comments”. We will do our best.

What is the check in/ check out time?

Check in is from 13:00h and check out is until 12:00 p.m. It may be earlier or a bit later, depending on availability. We cannot guarantee it.

Late arrivals are no problem at all. The room will be waiting for you until any time.

Can you store my luggage after I leave the room?

Of course; until any time, at no charge.